T: 01594 823414

E: admin@crossroadsfd.org.uk

Crossroads Care - Forest of Dean
& Herefordshire
St Annals House, Belle Vue Centre, Belle Vue Rd, Cinderford, GL14 2AB

Registered charity No. 1086841

About Crossroads

about crossroads

Forest of Dean Crossroads is an independent charitable organisation (charity Number 1086841) and company limited by guarantee (Company No. 4178148). We are affiliated to the National Crossroads association and locally governed by a board of trustees.

Our board of trustees consists of 10 members with a range of skills and experience including financial services, management, voluntary sector service, health and direct experience of the care of dependants.

We operate in accordance with the standards of the Commission for Social Care Inspection and our 2009 inspection rated us as an EXCELLENT service.

We adhere to CROQUET (Crossroads Quality Evaluation tool) which covers quality areas and promotes continued improvements through self assessment and audit. This helps us to identify what we are doing well and the areas in which we need to improve.

Our scheme was started in 1996 by a group of local people to provide a service to Carers in the Forest of Dean. We are now proud to provide a service throughout the Forest to people in their own homes and also in a day care setting.

Our objectives remain to:

Our office in the centre of Cinderford is run by a Chief Executive and Care Coordinator who are supported by administrative staff. Our team of Carer Support workers are, recruited, trained and supported in line with the National Minimum Standards. We will strive to match our Service Users and support Workers to enable the build up of a rapport between Service Users and staff. We will also endeavour to cover all services when a support worker is ill or on leave.